Protocol for Immediate Response to Self-Injury or Suspected Self-Injury

(For Teachers, School Staff, Nurses, and School-Based Mental Health Professionals)

If you have found a case of self-injury, or even suspect that a student may be engaging in self-injury, follow the steps below. Early recognition and compassionate response are essential for student safety and recovery.


For Teachers & All Non-Mental Health Staff

  • Stay calm and supportive. Approach the student with a nonjudgmental and empathetic attitude. Avoid showing shock, disapproval, or frustration.
  • Ask simple, clarifying questions. For example: “I noticed this mark—are you hurt?” or “Can you tell me what happened?” Do not press for details.
  • If the student confirms self-injury:
    • Refer the student immediately to the school counselor or psychologist.
  • If there is a visible or fresh wound:
    • Escort or refer the student directly to the school nurse.
    • Notify the school counselor or psychologist right away.
  • In case of severe injury or uncertainty: Call 911 immediately. When in doubt, err on the side of emergency response.

For the School Nurse

  • Provide direct wound care and assess whether emergency medical services are needed.
  • Ensure immediate communication with the school counselor or psychologist so that a mental health follow-up can occur the same day.
  • Document the incident according to school/district protocols.
  • If in doubt, call 911.

For the School Psychologist or Counselor

  • Clarify confidentiality. Remind the student of the limits (i.e., safety concerns must be shared).
  • Screen for suicide risk. Use your district’s suicide assessment protocol. If suicidal ideation or intent is identified, follow your school’s suicide crisis response procedures immediately.
  • Determine intent. Use an informal interview to confirm whether the behavior is intentional self-injury versus an accident.
  • Engage parents/guardians.
    • Unless contraindicated for safety, contact parents and request they come to school.
    • Provide parents with the Parent Fact Sheet and referral information for outpatient therapy, crisis services, and/or medical follow-up.
    • Have parents sign a notification form confirming they were informed and received resources.
  • Use professional judgment. If notifying parents is unsafe, consider mandated reporting (e.g., Child Protective Services) or other protective actions consistent with state law and district policy.
  • Follow-up care:
    • Check in with the student within 5–7 days.
    • Schedule regular well-being check-ins every 2–4 weeks if the student is not already receiving counseling.
    • Document all interventions and contacts carefully.
    • Guidance for providing ongoing support.

Key Reminders

  • Never promise secrecy. Always prioritize student safety.
  • Model calm concern. Students may feel embarrassed or fearful; your response sets the tone for support.
  • Encourage professional help. Self-injury is often a sign of underlying distress; therapy and support services are essential.
  • When in doubt, act. If you are uncertain about the severity, contact emergency services and notify your school mental health team.

Suicide Assessment Guidance

Download the PDF

Download a parent notification form

Download a parent fact sheet